Introduction to Constructor University
With a mission to prepare students for success in today's interconnected world, Constructor University provides a vibrant international education experience. Their English-speaking campus in Germany hosts students from over 110 countries.
Constructor University continues to thrive as a globally-minded campus that connects students from around the world. Booking Ninjas is proud to power their innovative approach to education.
The Challenge: Supporting a Large International Student Body
- Diverse student body (110+ countries) creates complex housing management challenges.
- Existing systems were inefficient for large student population, leading to a large manual workload.
- Need for an automated system handling variable stays, customized billing, and multi-channel communication.
- Desire for personalized student experience and staff focus on community building.
The Solution: Implementing the Booking Ninjas Platform
After evaluating various housing management platforms, Constructor University chose Booking Ninjas to improve their student accommodations. Key factors in their decision included:
- Multi-channel communications with students
- User-friendly student portal
- Customizable billing and payment settings
- Reporting tools to inform housing decisions
Most vital, Booking Ninjas provides tailored assistance through each phase of the student journey - from initial booking to ongoing billing and residence.
Booking Ninjas offered fixed term reservations aligned with Constructor University's semester dates. This feature allowed for efficient management of student housing, ensuring that accommodations were available for the exact duration of academic terms and minimizing vacancies between semesters.
Additionally, the platform provided roommate matching services, enhancing the student experience by helping to pair compatible individuals. This service not only simplified the housing allocation process but also contributed to creating harmonious living environments and fostering positive relationships among students.
The university housing director guided the selection process with staff input. Seeing a live demo and reviewing needs, the team agreed Booking Ninjas was the ideal solution.
With simplified operations and student support capabilities, Booking Ninjas enabled the Constructor team to prioritize building community and enriching the student experience across the globe.
Tailored Onboarding and Seamless Integration
- Deep understanding of Constructor University's housing needs.
- Tailored training for all relevant staff roles.
- Improved efficiency for housing admissions, resident advisors, and accounting teams.
- Seamless two-month integration with minimal disruption.
- Successful data migration and ongoing service delivery.
Improvements
Since implementing Booking Ninjas, Constructor University has significantly improved its housing operations.
- Streamlined booking: Online portal for students, reduced staff workload, roommate matching.
- Enhanced communication: Improved channels for timely updates and support.
- Optimized finances: Automated billing, increased accuracy and efficiency.
- Elevated resident experience : Increased focus on community building by RAs.
- Overall: Improved workflows, resident satisfaction, and financial management.
The university is now better positioned to meet the evolving needs of its student community while fostering a supportive and enriching living environment.
Continuing to Enrich the Resident Experience
The partnership between Constructor University and Booking Ninjas has laid a strong foundation for future success. With the platform's potential to continuously evolve, we anticipate further innovations in student housing management.
Our shared commitment to excellence, collaboration, and student well-being ensures that Constructor University will remain at the forefront of housing innovation. We are excited to continue this journey together, exploring new opportunities and delivering exceptional living experiences for students.
